Business Call Management Services

Business Call Management Services

Maximise your business calls by managing your phone numbers to ensure you never miss a call again.

Detailed call statistics, agent reports and more from our Intelligent Inbound and Intelligent Outbound call manager systems.

Call Manager Solutions

Intelligent Inbound is a telephony service for both local and non-geographic numbers providing online access to a full range of call routing, monitoring and management tools to empower your business with perfect customer service.

Unlike most call management services, Intelligent Inbound can be used on local numbers. We can even provide local numbers outside of your local presence regardless of your actual location.

We can also provide a full range of non-geographic numbers including 0800, 0808, 0870, 0871, 0845, 0300, 0333, 0345 and 0370.

Answer these questions:

  1. How many calls are getting through?
  2. How many are unanswered?
  3. How many meet an engaged tone?
  4. What are your busy hours/days?

If you can’t, there’s a great chance you are not using and planning your resources effectively and you need Intelligent Inbound. Once you have answers using your stats, you can create call routing plans and maximise business performance.

Outbound Call Manager

Intelligent Outbound is an outbound call manager system that enables you to reach leads faster and convert more sales opportunities along with showing you how efficiently and effectively you are dealing with your customers.

Intelligent Outbound call manager software is proven to increase productivity and maximise business performance as its reporting feature lets you assess calls and retain customers as well as increasing sales and performance.

Where We Can Help

Clyde Solutions provide Call Manager solutions for businesses across Scotland, including the areas below:

GlasgowEdinburghAberdeenDundeePaisleyEast Kilbride, LivingstonCumbernauldHamilton, AyrPerthKilmarnockInvernessGreenockCoatbridgeAirdrieFalkirkStirlingDumfriesMotherwellDumbartonFife and St Andrews.

Contact Clyde Solutions to discuss your Call Manager for Business Solutions.


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