Blog

Desktop computers are a big investment for any business, whether you need one or a whole set of them. Updating them to newer versions can seem like a cost to put off until things start to go badly wrong but this can be a bad idea.

One of the most common questions we get is whether a business needs faster broadband. A lot of the answer starts with another question - what speed do you have? And what do you do?

As we head into 2021, it is always good to see what experts believe will be the big trends in any industry. The IT trends in 2021 are still quite defined by the current pandemic and the impact it has had on working life. But there are positives to be seen.

IT audits are a bit like any type of audit - not the most exciting thing on the calendar! But this doesn’t mean that it isn’t important and just like other types of audits, should be carried out regularly.

After the virus itself, one of the big talking points for 2020 has been the growth of the work from home model. Businesses have been forced to quickly adopt these approaches, sometimes haphazardly, in order to keep operating with the lockdown guidance. But will we still be working from home in 2021?

IT Support is one of the services you don’t think about until something goes wrong! But for companies who offer it as a service, we understand that companies need us at any moment of the day to sort problems that could potentially cost them a lot of money or loss of reputation. But will IT support change in 2021 and what could it look like?

The growth of VoIP in the last two decades has been huge and 2021 doesn’t look to change that direction. One study showed that 63% of businesses viewed it as a ‘highly effective technology for companies’ while 60% viewed it as improving collaboration. Nearly 50% of those surveyed even viewed it as giving them a competitive advantage and similar numbers believed it improved the company’s image.

On the surface, the events of 2020 have meant that the business landline is slightly obsolete, no longer needed for a business that is closed or whose staff are working from home. But this doesn’t paint a clear picture of the importance of business landlines, an importance that looks set to continue into 2021.

Working from home isn’t a new thing - many different industries have been using this pattern for years. Many sole traders working online have never done anything but worked at home. But with 2020, the working patterns for many more people have been forced to change. Could these changes stick going ahead?

If there’s one thing that 2020 has taught us, it’s that the worst-case scenario can really happen. That you can suddenly find your business shut down or forced to work differently to normal with very little forewarning. But that also has shown that many businesses are far more adaptable and resilient than they would have guessed.