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Guest Blog from Solutions IP MD Patrick Lincoln about why more businesses than ever are making the switch to SIP.

OK, so might be reading the title of this blog post and thinking- “yeah right!” but now really think about it

New year, new office? Many businesses start thinking about the year ahead and moving premises. If a new office is on your agenda for 2015, here’s the top 5 things you need to consider

Everyone vows to get fit every new year and why should your business be any different? Make 2015 the year you tone up your telecoms! Not sure what I mean? Read out to find out how you could lose those unwanted pounds were you need them most… your monthly bills!

With Christmas just around the corner, it’s time to make sure your business telephone system gets involved in the festivities too! Most business get even more calls than usual over the festive period and it’s important to ensure your customers know how important they are and that you don’t miss a call.

You wouldn't drive your car without insurance so why would you install a business telephone system without having a maintenance agreement in place?

Are you a telecoms expert? Do you know your SIP trunks from your ISDN 30’s and are you full versed on the differences between VoIP and PBX? Thought not! But at Clyde Solutions we are.

Amazing! I can’t believe you have time to read this blog, don’t you know it’s the busiest time of year? I’m sure by now you have all your staffing levels sorted and your business telecoms plans in place for the festive season and made sure your have reliable broadband to deal with the Christmas rush? You haven't?

Glasgow has more credit unions than any other city in the UK, more Credit Unions = more members and more £’s! Glasgow’s 120,000 credit union members are from every walk of life and contribute over £170 million in financial assets. Credit unions put people and service before profit and have a similar company ethos to us at Clyde Solutions, that’s why it makes perfect sense for us to work with credit unions to deliver telecoms solutions to their specific customer needs.

At Clyde Solutions we are lucky enough to have the Plantronics CS540 wireless headsets on every desk, they really are the best out there! Having previously worked in a call centre part time when I was subjected to the most overused headsets imaginable. It was very difficult to hear customers on the phone and the wires were often loose and cut out intermittently. Your headsets would also go “missing” on your day off so you had to write your name on it or hide it! All this over a headset can affect your performance at work, it may seem silly but it’s definitely true. Here’s my 3 reasons why you work smarter with a decent headset.