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Are you a telecoms expert? Do you know your SIP trunks from your ISDN 30’s and are you full versed on the differences between VoIP and PBX? Thought not! But at Clyde Solutions we are.

Amazing! I can’t believe you have time to read this blog, don’t you know it’s the busiest time of year? I’m sure by now you have all your staffing levels sorted and your business telecoms plans in place for the festive season and made sure your have reliable broadband to deal with the Christmas rush? You haven't?

Glasgow has more credit unions than any other city in the UK, more Credit Unions = more members and more £’s! Glasgow’s 120,000 credit union members are from every walk of life and contribute over £170 million in financial assets. Credit unions put people and service before profit and have a similar company ethos to us at Clyde Solutions, that’s why it makes perfect sense for us to work with credit unions to deliver telecoms solutions to their specific customer needs.

At Clyde Solutions we are lucky enough to have the Plantronics CS540 wireless headsets on every desk, they really are the best out there! Having previously worked in a call centre part time when I was subjected to the most overused headsets imaginable. It was very difficult to hear customers on the phone and the wires were often loose and cut out intermittently. Your headsets would also go “missing” on your day off so you had to write your name on it or hide it! All this over a headset can affect your performance at work, it may seem silly but it’s definitely true. Here’s my 3 reasons why you work smarter with a decent headset.

Yes, you did read this correctly! If your business telephone system is over 5 years old or if it just isn't performing as you would like. Did you know that could upgrade your current system for a brand new VoIP system ABSOLUTELY FREE!

At Clyde Solutions, we get lots of calls from our mobile customers about data usage. Many users who would describe themselves as “tech savvy” still seem to use way more data every month than they had anticipated. Here’s some hints and tips to make sure you use a little data as you need to on your business mobile:

Can you remember a time before Google? In in the future Time will probably be referred to as BG (before Google) and AG (After Google) not BC and AD dating systems. Many people can’t remember what the internet was like pre Google and others argue that Google has affected the way we remember important details (i.e., we don’t because we know we can look them up later) and has made us complacent and lazy. What do you think? Do you worship Google as an SEO marketer or do you prefer to use Bing? Here’s the top 5 Google products have had an impact on our everyday lives.

We all know how much the smartphone has changed our everyday lives and our work life is no different. We now rely on our business mobiles as much as our laptops and business telephone systems. Have you ever wondered just how much you use your business phone? Here’s our guide to a day in the life of a business phone.

A recent Citizens Advice survey of 2000 small businesses showed that a staggering 30% of them are worried about the potential of internet outages. A third said they have experienced problems with their broadband or phone service in the last 12 months, while more than half claimed they would lose money or be unable to trade at all if their internet connection goes down. Citizens Advice found that almost a quarter have complained to their broadband provider about problems in the past. Gillian Guy, Chief Executive of Citizens Advice, said poor broadband services "are costing small firms business". "Many are using the internet to communicate with customers, place orders for stock and shop around for the best priced supplies," she noted. "A reliable broadband service is essential for firms to be able to operate."

These days you really need to use and understand the need for protection from viruses if you want to use computers for any purpose, business or play. Read on for our top tips on how to use your business computer safely and stay safe from nasty unwanted viruses. Keeping your computer safe is an everyday job. It is not something you do when the computer is purchased first and then ‘you're done’ so to speak. Computer viruses are updated every day of the week, and as such new ways for your computer to be attacked are created every day. What are known as ‘fixes’ for these attacks are also updated pretty much every day as well? So, what does this mean for you? It means you need to update your computer every day to ensure you are safe from viruses. You should download updates for your security software regularly, and if possible every day. This means that there will be constant protection for your computer from new risks that are created out there in cyberspace, every other day, if not every other hour!