Blog

There’s no doubt that the switch to mobile continues at a pace and businesses can do more with smartphones and other mobile devices than ever before. But does this mean that the landline has become obsolete? Will business landlines be required in 2019?

Video conference uses software to connect people together, allowing them to see and speak to each other even when they are in different parts of the world. Benefits of video conferencing include the clear ones but also some more subtle ones that might surprise you.

Digital ethics is a complex area that has become more relevant as we spend more time online. For businesses, the subject involves not only questions around staff but also customers and other businesses that they work with. Understanding the importance of digital ethics is something that we all need to do.

An office move can be a stressful time for a business. There’s the potential loss of revenue while the business can’t function, the need to get all the IT equipment moved and working again and the chance that something doesn’t go to plan. The key to having a successful IT move is to get the right help with your IT equipment.

Think about your normal day and the things you do on the internet. Visit Facebook, pay for stuff from Amazon, maybe bid on something on eBay and pay through PayPal. For businesses, it can be things like customer interactions, making and receiving payments, chatting with colleagues. All of these things create a digital record of our lives and activities.

Digitisation is a common part of the changing workplace, often without us even realising it. We have employees working from home for some periods of the week in flexible working. Or we have staff carrying around tablets to take orders from clients in the store rather than directing them to a traditional checkout. Is it just technology for technology’s sake or can digitisation boost your business?

The world of the smartphone took a new direction this week as Samsung revealed their new folding handset for the first time. The latest creation in the world of smartphones has an Infinity Flex Display which looks like an 18.5cm tablet. But it closes to create a smaller ‘cover display’ handset when folded, making it more pocket or handbag friendly.

In business, it is often easy to fall into the mindset of ‘if it works, stick with it’ and it can be a good one for some things. But when you are talking about things like your phone system, this might not be the case. Because phone systems have advanced a lot in recent years and your old one might be costing your money.

In a relatively short time, information technology or IT has become a core part of life. We use the internet for so many things and computers or smartphones are crucial for this. But has it really helped society, and can it do this in the future?

Artificial intelligence or AI isn’t a new idea – science fiction writers have been talking about it for generations. But with advances in technology, AI has become an increasingly common part of everyday life – voice activated gadgets, smart assistants on phones and messenger bots on social media are just a few examples. So is AI the future of IT?