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Digital etiquette or netiquette is a basic set of rules that people should follow when they are using the internet to make it a good place to be, both for themselves and for others. We see examples all the time where big names or companies make mistakes, hijack a hashtag and offend people or simply post inappropriate stuff. Behind the reaction to these mistakes is netiquette.

There’s no doubt that parts of the Scottish Highlands and Islands have been neglected when it comes to broadband infrastructure. While the cities and towns worry about not getting the best 4G signal, more remote areas can face speeds that are many years behind what is currently considered normal, let along high speed.

Because we are full of busy, it is often just easier to fire off an email to someone about something than it is to pick up the phone and make a call. Some of us even find we communicate better in emails and written forms than verbally. But are there situations where business telephone calls are better than email?

Because we are so used to grabbing our phones at a moment’s notice to do something, respond to a message or answer a call, it is easy to forget how distracting they are. But that is why it is illegal to use your mobile phone while you are driving.

There’s nothing worse than the feeling when your mobile phone slips out of your hand and into the sink full of water – or the toilet! And while some situations still call for a bag of rice and some patience, getting the best waterproof mobile phones can help ease the pain. But which are currently the best of the best?

A non-geographic telephone number is one that comes in a few different formats and isn’t linked to your physical location. They are virtual telephone numbers that are affordable for customers to ring and offer the option of a fixed cost for people ringing your business.

Many business models are changing with things like flexible working and cloud computing. But there’s one core element that remains a crucial part of the business infrastructure – the telephone call system. Many customers still want the option of picking up the phone and speaking to someone. And when they do, you want a system that has plenty of options to handle those calls.

It is often tempting to think that the broadband connection you have is okay so let’s leave it alone. It does the job, you have a wait a bit for some software but generally, it is okay. But does your business need faster broadband and could there be real benefits to having it?

Picking the best mobile phones for business can be a little trickier than picking one for your own use. The needs are different, and you are always aware of the costs involved. So what are the most popular mobile phones in 2019 for business use?

As the New Year comes around, it is a great time to take stock of the various systems and equipment you use in your business and see what may be ready for an upgrade. One of the most common items to upgrade is the business mobiles. So is an upgrade your business mobiles in 2019 what your business needs?