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We hear a lot of talk about the benefits of quick broadband for our homes, talking about movie streaming or playing games. But what about for businesses? Are there benefits that make broadband speed something to focus on?

If 2020 has taught us anything, it’s that the unexpected really can happen. Who foresaw a pandemic that caused the entire country to be locked down? While you might not be able to predict these things happening, having a backup and disaster recovery plan is something every business should have.

With the growth of smartphones, tablets and cloud computing, it might seem that the humble landline has gone the way of the dinosaurs and is now extinct. Does your business really need one of them?

You hear people talk about ‘the cloud’ a lot in the online world – and it is clear they aren’t talking about the ones outside that bring the rain! The cloud is a term used to refer to cloud computing, the idea of having software that isn’t based on your own server but elsewhere, out on the internet. So what is it and how could your business use it?

Call recording software has become a popular measure for businesses of all kinds for a few reasons. Top of the list is that it provides a record of all calls and means there can be no dispute about what’s said and what isn’t – for both customers and staff. It also allows for oversight and monitoring as well as to help improve customer calls by offering practical feedback to staff.

Remote working IT security is one of the major issues when you have staff working out of the office. There’s always the need to ensure anyone accessing company servers or cloud systems has the right security to protect them and the business. But where do you start?

Business mobiles are an increasingly important part of the IT hardware that a business owns. Given to staff or executives, they allow people to be easily connected to the main system and to work where needed. It is also a business expense that is deducted from profits.

There’s no shortage of IT support companies out there. Google it and you will see hundreds, based all over the world.

Few businesses have found themselves unaffected in some way by the COVID-19 pandemic. Perhaps the biggest area of changes for many businesses has been their digital approach and the adjustment to having staff work from home.

If there’s one thing that COVID-19 has taught businesses, it is that you never know what’s around the corner. Who knew there would be a pandemic in early 2020 that forced the entire country into lockdown?