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How Telecoms Can Help Your Business


29 June 2016

So you have a business landline and a telephone system that is a little old now but still functions reasonably okay.  It has a few good features and allows all the employees to make calls at the same time.  But it could also be costing you money in lost potential business or in penalties for a lack of compliance depending on the nature of your business.  This is why updating your system can be crucial and is how telecoms can help your business.

One big development in recent times has been hosted VoIP telephony.  This uses a data connection such as the broadband to send and receive telephone calls.  This is ideal if you are a growing business or one with multiple sites as it can be adapted readily to a variety of staff needs.  It can even incorporate staff working remotely from their own homes, a method that can often see greater productivity and staff engagement.

Managing inbound and outbound calls is also a big area that businesses can develop to make the most of every call coming to the business.  It also allows management the chance to study plenty of data to see what works and what might need changing.  Another element of this is call recording software, protecting staff and allowing management to highlight training areas that may be required.

In the modern world, telecoms are crucial to businesses from many different industries and having the best system for your business needs could be the difference between success and stagnation in the near future.

Please contact Clyde Solutions to discuss your requirements.



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