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5 Benefits of Using an IT Support Company


30 July 2016

It sounds an ideal solution, setting up and hiring your own in-house IT support. But it is expensive, a fact that for many small to medium size enterprises makes it too big a step to take.

Thus the obvious solution is to outsource IT support, something that many SMEs do, as well as larger companies too. As well as being a cost-effective move, there are many other benefits of using an IT support company.

#1 Improved cost management

From start-up to an established medium sized enterprise, balancing the books is a daily need and thus, focusing your profit and investment on the right things is clearly the answer to creating a thriving business.

Whilst investing in your company is essential, it may be that the most cost-effective investment is not in creating your own in-house IT support department. Effectively, buying in the level of IT support and maintenance you need also means you pay for what you need and want at that time, as well as getting the best from the money spent.

Combine this with the fact that an outsourced IT expert will resolve your issue much faster, you can see why it is an increasingly popular option.

#2 Allows you to focus on what you do – and need to do!

Selling and creating new products are services are essential for any business, including yours. Getting these products and services right, and ensuring that your delivery is spot on every time can be compromised if you are fiddling with an IT problem you have no idea how to resolve.

It can hours of search engine searches to find the answer for yourself; with outsourced IT support, the solution can be given within minutes, leaving you free to concentrate on the essential. And that means focusing on driving your business forward.

#3 Better security

Breaches and hacks are all too common stories in the press. As well as compromising your security, they are also embarrassing. Ensuring you have the levels of protection you need is easier when handed to an expert IT company who are not only aware of the best security measures, but the threats to your IT, something which changes on a daily basis.

#4 Support and advice when you need it most

The structure and size of your IT will need to change as your company ebbs and grows. Making sure you have the IT capacity to grow with it is important, as the lack of robust IT measures can often lead to stunted growth.

Better still, you have expert knowledge and information at your fingertips when you need it most.

#5 Disaster recovery

Things can go wrong. From flooding to fire, to cyber-attacks, knowing you have measures in place to safeguard your electronic information and data will give you some peace of mind in a sea of chaos.

From ensuring everything Is backed-up to being able to access stored data and so on, this is possibly one of the most welcome benefits of using an IT support company, although you will hopefully never need it.

Please contact Clyde Solutions to discuss your IT Support requirements.



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